For eleven years Camden Accommodations has been outstanding in handling our 2-month home rentals in Fall in Camden, Maine. During that time, we have gotten all of our rentals through Camden Accommodations and could not be happier with the service we’ve received. Both in terms of finding places and during our stay, Barbara Heard and her staff have been professional, very responsive, courteous and helpful with every interaction we have had. The properties have always been ready for us on our arrival and the check-in and check-out have always been smooth.
We’ll be returning to mid-coast Maine this coming fall, into a new property. We, again, found a house through Camden Accommodations and Barbara and her staff were most accommodating in helping us locate a house to deal with some more specific needs we have this year. We look forward to a continued wonderful relationship.
If you’re looking for staying in mid-coast Maine, we highly recommend working through Camden Accommodations for your property. We don’t believe you can go wrong!!!
Other than my experience with the rental agent criminals, the house was overall not bad. I probably would have chosen a different place anyway based on the following details. No AC. Probably typical but this was not specified up front. No TVs in the bedrooms. No blinds on the windows of the Master bedroom facing East - yes, you get blasted with sunrise whether you want to or not. The house is situated several hundred yards from the water on a marsh. I would have picked a place with actual waterfront. It can get pretty buggy since it sits on a marsh.
My husband and I have been wanting to visit Camden for several years and this year we decided to do it. We had heard good things about Camden Accomodations so we called. I was able to speak with someone who worked with my budget and dates - and find us a great rental for 4th of July weekend. I heard a lot of "yes" and not a lot of "no" - which is a great way to do business!
My memories of this beautiful part of the country and of Maine have been severely tainted by my experience with the Camden Accommodations rental company. Specifically, the rental agent and apparent supervisor of this company, Barbara Heard has treated me like a common criminal after spending a lot of money in renting one of their nicer houses for a week. Myself and my wife are professionals and often rent vacation homes for our trips and this is the first time we've been treated like this.
Here are some details...The house we stayed in did not have AC (understandable for Maine coast) and one evening the wind blew several bedroom doors closed. One of the doors locked after slamming and now Barbara is charging me for a locksmith! Next, a kitchen spray nozzle head was broken when we showed up and used it. It literally fell apart when I picked it up on the first day. Barbara is now charging me for a replacement faucet and the cost of a plumber. Next, there was a small model ship in a office which my 6 year old son unfortunately got his hands on one day and I think he broke a small piece off the deck. It was a small piece. Barbara said she took it to a professional repair shop and is now charging me $500 in repairs. I don't even know how that is possible. There were several other accusations I won't go into but they were all made to make us feel like bad people. This was a horrible experience and I recommend you don't business with these people unless you want to see your $1000 security vanish based on fabrications once your back in your home city and unable to do anything about Barbara's ridiculous claims.
Over these past 11 years, we have stayed in 3 different properties, and, in each case, we have found the properties wonderfully maintained and well serviced by Camden Accommodations. Any maintenance issues with the properties or homes have been dealt with promptly and effectively through our contact with Barbara and her staff (even available “after hours” through a “live” contact person). When service people needed to come to the houses, the agency has gone out of its way to ensure that appointments were made to be convenient for us.
Camden Accommodations is a US Travel Agency based in Rockport, Maine. Camden Accommodations is located at 60 Commercial St, Rockport, ME 04856, USA.
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